Who we are

Suggested text: Our website address is: http://verdegemjewelry.com.

Privacy Policy

 

VerdeGem is committed to protecting the privacy of our customers. We collect customer information to improve your shopping experience and to keep you informed about products, services, and promotions that may interest you. We also use this information to process your orders. We understand the importance of responsibly handling your information and do not sell or share it with anyone outside our company.

 

Who We Are

 

Our website address is: http://verdegemjewelry.com.

 

Information We Collect

 

When you use our website or services, we may collect the following information:

 

1. Information You Provide Directly

 

•Personal details such as your name, mailing address, email address, and phone number.

•Account information, including username and password.

•Order-related information, such as payment details (e.g., credit card number, billing address).

•Customization details, such as ring size and design preferences.

•Feedback, reviews, or messages you share with customer support.

 

2. Automatically Collected Information

 

•Device details, such as IP address, browser type, device type, and operating system.

•Website usage data, including pages visited, links clicked, and browsing times.

•Location data derived from your IP address or other technologies.

 

3. Comments

 

When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy. After approval of your comment, your profile picture will be visible to the public in the context of your comment.

 

4. Media

 

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from these images.

 

5. Cookies

 

We use cookies to enhance your experience:

•If you leave a comment, you may opt-in to saving your name, email address, and website in cookies for convenience. These cookies last for one year.

•If you visit our login page, a temporary cookie will be set to determine if your browser accepts cookies. This cookie is discarded when you close your browser.

•When you log in, cookies save your login information and screen display preferences. Login cookies last two days; screen options cookies last one year. Selecting “Remember Me” extends login cookies to two weeks. Logging out removes these cookies.

•If you edit or publish an article, an additional cookie indicating the post ID will be saved in your browser, expiring after one day.

 

6. Embedded Content

 

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if you visited those websites directly. These websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with their content.

 

7. Third-Party Information

 

•Social media account details (e.g., when using social login options).

•Transaction or referral data provided by our business partners.

 

How We Use Your Information

 

We use the information collected for purposes including, but not limited to:

•Providing products and services you request.

•Processing orders, shipping items, and managing returns or exchanges.

•Enhancing your shopping experience on our website.

•Delivering personalized recommendations and services.

•Sending promotional content, product updates, and related notifications.

•Complying with applicable laws and regulations.

 

Sharing Your Information

 

We do not sell or rent your personal information. However, we may share your information in the following cases:

Service Providers: With logistics, payment processors, and customer support teams to fulfill your requests.

Legal Requirements: When required by law or legal proceedings.

Business Transfers: During business mergers, acquisitions, or asset transfers.

With Your Consent: When you explicitly authorize us to share your data.

 

If you request a password reset, your IP address will be included in the reset email.

 

How Long We Retain Your Data

 

•Comments and their metadata are retained indefinitely to recognize and approve follow-up comments automatically.

•For registered users, personal information is stored in their user profile. Users can view, edit, or delete their information anytime, except for their username. Website administrators can also access and modify this information.

 

What Rights You Have Over Your Data

 

•If you have an account or have left comments, you can request an exported file of the personal data we hold about you.

•You can request that we delete your personal data, except for information we must retain for administrative, legal, or security purposes.

 

Where Your Data Is Sent

 

Visitor comments may be checked through an automated spam detection service.

 

Data Security

 

We employ industry-standard security measures to protect your information, including:

•SSL encryption for secure data transmission.

•Regularly updated firewalls and system monitoring.

•Restricted access to personal data, limited to authorized personnel.

 

While we strive to safeguard your data, no internet transmission is entirely secure. If you have concerns, please contact us for more information.

 

Children’s Privacy

 

VerdeGem does not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately to delete it.

 

Changes to the Privacy Policy

 

We may update this Privacy Policy periodically to reflect changes in our practices. Updates will be posted on our website, and we encourage you to review this policy regularly.

 

Contact Us

 

If you have any questions about this Privacy Policy or our practices, please reach out to us:

Email: privacy@verdegemjewel.com

Mailing Address: VerdeGem Privacy Team, 123 Green Gem Street, Boston, MA 02115

 

This policy provides a comprehensive framework for privacy compliance and user trust. Let me know if you’d like any further adjustments!